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Privacy Policy

Last updated: January 15, 2026

1. Introduction

Datachain Foundation SAS ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our DatabØx products, Datachain Rope network services, and website.

We believe privacy is a fundamental human right. Our products are designed from the ground up to minimize data collection and maximize user control.

2. Information We Collect

2.1 Information You Provide

  • Account registration information (email, name)
  • Payment information for purchases (processed by third-party providers)
  • Communications you send to us (support requests, feedback)
  • Shipping address for hardware orders

2.2 Information Collected Automatically

  • Device information (browser type, operating system)
  • Usage data (pages visited, time spent)
  • IP address (anonymized within 24 hours)

2.3 Information We Do NOT Collect

  • Data stored on your DatabØx device
  • Encryption keys or passwords
  • Contents of your communications through the network
  • Location data (unless explicitly provided for shipping)

3. How We Use Your Information

  • To process and fulfill your orders
  • To provide customer support
  • To send important product updates and security notices
  • To improve our products and services
  • To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • With service providers who assist in our operations (payment processors, shipping carriers)
  • To comply with legal requirements or respond to lawful requests
  • To protect our rights, privacy, safety, or property
  • With your explicit consent

5. Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent at any time

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Datachain Foundation SAS
Data Protection Officer
Email: privacy@databox.network
Address: 128 Rue La Boétie, 75008 Paris, France